Job Summary:
The Restaurant Hostess is the first point of contact for guests and plays a key role in creating a welcoming dining experience. She greets guests, manages reservations, organizes seating arrangements, and ensures excellent guest service from arrival to departure.
Key Responsibilities:
- Warmly greet guests as they arrive and thank them as they leave.
- Manage reservations, waitlists, and walk-in guests efficiently.
- Escort guests to their tables, present menus, and introduce their server.
- Coordinate table rotation and monitor dining room flow to optimize seating.
- Handle guest inquiries and complaints courteously and professionally.
- Maintain the cleanliness and presentation of the reception and waiting areas.
- Communicate with servers and kitchen staff to ensure timely table readiness.
- Maintain accurate reservation and guest records as required.
- Assist with phone calls, take reservations, and answer questions about the restaurant and menu.
- Support special events, promotions, or private dining arrangements as needed.
Required Skills & Qualifications:
- High school diploma or equivalent; hospitality training is an advantage.
- 2 - 3 Years experience as a hostess or front-of-house staff in a restaurant or hotel preferred.
- Excellent verbal communication and interpersonal skills.
- Well-groomed appearance with a friendly and welcoming attitude.
- Ability to work in a fast-paced environment and handle busy seating periods.
- Basic knowledge of reservation systems is an advantage.
- Flexibility to work shifts, weekends, and holidays.
Job Type: Full-time
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Food provided
- Provident Fund
नौकरी रिपोर्ट करें