We Vananam Foods team is looking for dynamic Restaurant Captain with below expectation-
Guest Experience & Service
- Guest Greeting & Seating:Welcome and seat guests, and assist with reservations.
- Menu Knowledge & Recommendations:Explain menu items, answer guest questions, and make suitable recommendations.
- Order Taking:Take guest orders accurately and efficiently, and communicate special requests or allergies to the kitchen.
- Service Quality:Ensure that food and beverages are served promptly, correctly, and with enthusiasm.
- Problem Resolution:Address and resolve guest complaints and concerns promptly and professionally to ensure satisfaction.
Staff Management
- Supervision & Training: Oversee the work of servers and other dining staff, and train new employees on procedures and standards.
- Coordination & Briefing: Brief the team before each shift on specials, VIPs, and daily sales targets, and assign their duties.
- Performance Monitoring: Ensure staff adhere to the restaurant's dress code and hygiene standards.
Operations & Logistics
- Kitchen Coordination:Act as the liaison between the kitchen and the dining area to ensure smooth operations and timely delivery of dishes.
- Inventory Management:Monitor and manage dining room supplies, such as cutlery, glassware, and napkins.
- Cleanliness & Organization:Maintain high standards of cleanliness and organization in the dining area and associated workspaces.
- Point of Sale (POS) Operations:Process bills, handle cash and credit card payments, and perform shift-closing procedures on the POS system.
Pre-Shift & Post-Shift Responsibilities
- Pre-Shift Preparation:Arrive early to review reservations, inspect the dining area for readiness, and prepare side stations.
- End-of-Shift:Ensure tables are clean, side stations are restocked and locked, and all transactions are settled before leaving.
If you meet above requirement, kindly share your cv to [email protected]
Job Types: Full-time, Permanent, Fresher
Pay: ₹18,000.00 - ₹24,000.14 per month
Benefits:
- Food provided
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
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