Job Summary
We are looking for an experienced IT Support Manager with strong expertise in Zoho applications (Zoho One, Zoho CRM, Zoho Desk, Zoho Projects, etc.) to lead our IT support operations. The ideal candidate will oversee IT helpdesk operations, manage a support team, and ensure seamless functioning of all business-critical IT systems, with a special focus on Zoho platform administration, customization, and troubleshooting.
Zoho Administration & Support
- Serve as the primary administrator for Zoho applications (Zoho CRM, Desk, Projects, People, Books, etc.).
- Manage user accounts, roles, permissions, and security settings within Zoho.
- Configure, customize, and optimize Zoho apps to align with business processes.
- Troubleshoot Zoho-related issues and coordinate with Zoho Support when required.
- Create workflows, automation, and dashboards to enhance productivity.
- Train and support end-users on Zoho applications.
Job Type: Full-time
Pay: From ₹20,000.00 per month
Shift:
- Day shift