Job Summary:
The Hospital Receptionist will be the first point of contact for patients, visitors, and callers. The role involves managing patient appointments, providing information, and ensuring a smooth and professional experience for all hospital visitors.
Key Responsibilities:
- Greet patients, visitors, and guests in a friendly and professional manner.
- Manage patient appointments and registrations efficiently.
- Answer phone calls and respond to inquiries regarding hospital services.
- Maintain patient records and ensure accurate data entry in the hospital management system.
- Coordinate with doctors, nurses, and other hospital staff to facilitate patient flow.
- Handle billing inquiries, payments, and insurance documentation when required.
- Ensure the reception area is clean, organized, and welcoming.
- Manage visitor queues and guide patients to appropriate departments.
Required Skills & Qualifications:
- High school diploma or equivalent; a diploma in healthcare administration is a plus.
- Prior experience in hospital or healthcare reception preferred.
- Excellent communication and interpersonal skills.
- Basic computer skills; familiarity with hospital management software is an advantage.
- Professional and courteous demeanor with strong customer service orientation.
- Ability to multitask in a fast-paced environment.
Job Type: Full-time
Pay: ₹15,000.00 - ₹26,035.71 per month
Experience:
- Front Office : 1 year (Preferred)
Work Location: In person