Front Office Receptionist

Job Summary:
The Hospital Receptionist will be the first point of contact for patients, visitors, and callers. The role involves managing patient appointments, providing information, and ensuring a smooth and professional experience for all hospital visitors.

Key Responsibilities:

• Greet patients, visitors, and guests in a friendly and professional manner.
• Manage patient appointments and registrations efficiently.
• Answer phone calls and respond to inquiries regarding hospital services.
• Maintain patient records and ensure accurate data entry in the hospital management system.
• Coordinate with doctors, nurses, and other hospital staff to facilitate patient flow.
• Handle billing inquiries, payments, and insurance documentation when required.
• Ensure the reception area is clean, organized, and welcoming.
• Manage visitor queues and guide patients to appropriate departments.

Required Skills & Qualifications:

• High school diploma or equivalent; a diploma in healthcare administration is a plus.
• Prior experience in hospital or healthcare reception preferred.
• Excellent communication and interpersonal skills.
• Basic computer skills; familiarity with hospital management software is an advantage.
• Professional and courteous demeanor with strong customer service orientation.
• Ability to multitask in a fast-paced environment.

Job Type: Full-time

Pay: ₹15,000.00 - ₹26,035.71 per month

Experience:

• Front Office : 1 year (Preferred)

Work Location: In person