Job Title: Telecaller & Back Office Executive
Job Description:
We are looking for a confident and result-driven Telecaller to join our team. The role involves contacting prospective students/parents, explaining course details, addressing queries, and guiding them through the admission process.
Key Responsibilities:
· Make outbound calls to prospective leads and handle inbound inquiries.
· Provide accurate information about courses, admission procedures, and institute offerings.
· Maintain a database of leads and follow up regularly.
· Achieve daily/weekly calling and conversion targets.
· Build positive relationships with students/parents to ensure trust and engagement.
Requirements:
· Good communication skills in English, Hindi & Punjabi
· Pleasant and persuasive Telephone Etiquette.
· Prior experience in Telecalling/Counseling (preferred).
· Basic computer knowledge (MS Office/CRM).
· Record & Maintain Data
Job Type: Full-time
Pay: ₹12,000.00 - ₹18,000.00 per month
Ability to commute/relocate:
- Civil Lines, Ludhiana, Punjab: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Preferred)
Experience:
- total work: 1 year (Preferred)
Work Location: In person
