Position: Hostess – Night Lebanese Restaurant
Location: The Fern – An Ecotel Hotel, Goregaon, Mumbai (5-Star Hotel)
Shift Timing: Night Shift (As per restaurant operations)
Experience: 1–3 years (Experience in Nightclub, Lounge, or Pub environment preferred)
Qualification: HSC or Diploma in Hospitality / Hotel Management
Job Summary:
We are looking for an elegant, confident, and dynamic Hostess to be the welcoming face of our Night Lebanese Restaurant. The ideal candidate should have experience working in high-energy nightlife venues like clubs or pubs, with a flair for creating a warm, guest-friendly atmosphere. You will be responsible for guest reception, managing reservations, and maintaining a smooth front-of-house operation throughout the night.
Key Responsibilities:
- Greet guests with a warm and professional attitude upon arrival.
- Manage the guest reservation system, walk-ins, and seating arrangements efficiently.
- Escort guests to their tables, introduce the menu, and coordinate with service staff for seamless experiences.
- Handle guest queries, complaints, or special requests gracefully and promptly.
- Create a welcoming and vibrant ambiance that aligns with the restaurant’s nightlife theme.
- Maintain guest preference records and assist with VIP guest coordination.
- Collaborate with security and service staff to manage crowd flow, particularly on high-occupancy nights.
- Support in maintaining decorum and guest comfort throughout the night.
Desired Skills & Attributes:
- Previous experience working in nightclubs, lounges, pubs, or high-end restaurants.
- Excellent verbal communication and interpersonal skills.
- Well-groomed, confident, and calm under pressure.
- Familiarity with POS/reservation systems is an advantage.
- Basic understanding of restaurant operations and guest engagement.
- Ability to multitask and handle a fast-paced environment with grace.
Note:
This is a night shift role, and flexibility to work during weekends and holidays is essential. Candidates with prior experience in nightlife venues will be given preference.
Job Types: Full-time, Permanent, Fresher
Pay: ₹17,000.00 - ₹22,000.00 per month
Benefits:
- Food provided
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
