We are seeking a warm, friendly, and organized Host/Hostess (Hoster) to be the first point of contact for our guests. You will be responsible for greeting customers, managing the seating chart, and ensuring a pleasant dining experience from the moment guests enter the restaurant.
Key Responsibilities:
- Greet guests with a smile and create a welcoming atmosphere.
- Maintain the waiting list and provide accurate wait times.
- Escort guests to their tables and present menus.
- Manage table seating rotation to ensure efficient service.
- Handle reservations via phone or walk-ins.
- Answer basic customer inquiries about menu, restaurant hours, or policies.
- Coordinate with waitstaff and kitchen team to manage guest flow.
- Maintain cleanliness and presentation of the front area.
- Monitor guest satisfaction and provide assistance when needed.
- Handle any guest complaints or issues professionally and promptly.
Requirements:
- Minimum 12th Pass / Any Degree.
- Previous experience in a restaurant or hospitality role is preferred.
- Excellent verbal communication and interpersonal skills.
- Friendly, approachable, and customer-focused.
- Ability to remain calm and professional under pressure.
- Must be available to work evenings, weekends, and holidays.
Skills:
- Multitasking and time management
- Basic knowledge of reservation software (optional)
- Team coordination
- Positive body language and etiquette
Job Types: Full-time, Permanent
Pay: ₹23,000.00 per month
Benefits:
- Provident Fund
Schedule:
- Fixed shift
Work Location: In person
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