- To welcome and greet customers courteously and with smile.
- To serve customers as per the decided priority (appointed,walk-in,complaint customer)
- To address customers queries.
- To arrange refreshments and other amenities to make customers comfortable.
- To ensure allocation of service advisor to customer within the stipulated time.
- Guide customer to the service advisor’s desk.
- Daily, weekly, monthly report.
- Preparing and maintaining daily reports related to entry and exit of vehicles turned up in workshop.
- Keep record of pick up and drop allocation.
- Ensure customer lounge area is neat and in proper condition.
- Ensure daily collection of customer feedback forms.
Job Type: Full-time
Pay: ₹25,000.00 - ₹40,000.00 per month
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
- Quarterly bonus
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:
- Higher Secondary(12th Pass) (Preferred)
Language:
- Very Good English Communication (Required)
Work Location: In person
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