Front Desk Officer

Front Desk Officer – Immigration Consultancy (Full-Time)

Location: Khanna

Company: Dhan Guru Nanak Overseas

We are seeking a professional, courteous, and organized Front Desk Officer to join our immigration consultancy team. The ideal candidate will be the first point of contact for clients and play a vital role in creating a welcoming and efficient environment. If you are enthusiastic about client service, well-spoken, and detail-oriented, we would love to meet you.

Key Responsibilities:

• Greet and welcome clients and visitors in a professional manner.
• Handle all incoming phone calls and inquiries efficiently.
• Schedule appointments and manage the daily calendar of consultants.
• Maintain proper records of client visits and follow-ups.
• Respond to emails and messages promptly and professionally.
• Coordinate with internal departments for smooth workflow.
• Manage and maintain cleanliness and organization of the front desk area.
• Handle document collection, scanning, and basic data entry as needed.

Requirements:

• Minimum qualification: Graduate (Bachelor’s degree in any field preferred).
• 1–2 years of experience in front desk/reception/customer service roles (Immigration industry).
• Excellent communication skills in English, Hindi and Punjabi.
• Professional appearance and a pleasant personality.
• Proficiency in MS Office (Word, Excel, Outlook).
• Ability to multitask and handle pressure in a fast-paced environment.
• Strong organizational and time-management skills.

Job Type: Full-time

Pay: ₹9,000.00 - ₹15,000.00 per month

Education:

• Bachelor's (Preferred)

Language:

• English (Preferred)
• Hindi (Preferred)

Work Location: In person