Front Office Supervisor

• Team Supervision: Lead, train, and motivate front office staff to ensure high performance and adherence to company standards.
• Guest Services: Oversee check-in and check-out processes, handle guest inquiries, and resolve complaints promptly and professionally to ensure guest satisfaction.
• Operational Efficiency: Monitor daily front desk operations, including scheduling, task delegation, and ensuring compliance with policies and procedures.
• Administrative Duties: Manage reservations, maintain accurate records, and prepare reports on front office activities, such as occupancy rates and revenue.
• Customer Experience: Ensure a welcoming and professional environment, addressing guest needs and enhancing their experience.
• Collaboration: Work closely with other departments (e.g., housekeeping, maintenance) to coordinate services and resolve issues.
• Training and Development: Conduct training sessions for new hires and provide ongoing coaching to improve staff performance.
• Compliance: Ensure compliance with health, safety, and company policies, including handling cash and credit transactions accurately.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹22,000.00 per month

Benefits:

• Food provided
• Provident Fund

Ability to commute/relocate:

• Thoraipakkam, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• Hotel Industry: 2 years (Required)

Language:

• Hindi (Required)
• English (Required)
• Tamil, English, Hindi (Required)

Location:

• Thoraipakkam, Chennai, Tamil Nadu (Preferred)

Work Location: In person