As a Front Desk Executive at Maruti Suzuki Driving School, you will be the first point of contact for students and visitors. You will manage the front office operations, handle inquiries, maintain records, and ensure smooth coordination between students and instructors. This role is critical to creating a professional and friendly environment that reflects the high standards of MSDS.
Key Responsibilities:
Greet and assist walk-in customers and students in a courteous and professional manner
Handle incoming calls, emails, and online inquiries regarding driving courses, schedules, and other services
Provide detailed information about available driving courses, fees, and documentation required
Register new students and assist with enrollment forms, ID proof, and photograph collection
Schedule theory and practical driving sessions in coordination with instructors
Maintain student records, attendance, and feedback logs (manual and/or digital)
Follow up on inquiries and leads to convert them into enrollments
Handle payments, issue receipts, and maintain daily collection records
Coordinate with the training team to ensure smooth operation of classes and vehicle availability
Address customer queries, concerns, and complaints promptly and escalate when necessary
Ensure the front desk area is clean, organized, and presentable at all times
Required Skills and Qualifications:
Minimum 12th pass; graduate preferred
Proficiency in MS Office (Excel, Word) and basic computer operation
Good communication skills in English and local language
Polite, well-groomed, and customer-oriented approach
Ability to handle multiple tasks efficiently
Prior experience in a front desk or customer-facing role is an advantage
Working Hours:
9:30 AM to 6:30 PM, six days a week
Benefits:
Competitive salary
Incentives based on performance
Training on Maruti Suzuki systems and customer service standards
Opportunity to grow within the organization
Job Types: Full-time, Permanent, Volunteer
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
- Leave encashment
- Provident Fund
Experience:
- Front desk: 1 year (Preferred)
Work Location: In person
