A Jewellery Sales Executive drives sales by engaging customers, providing expert product knowledge on jewelry and gemstones, and offering personalized service to meet sales targets. Key responsibilities include maintaining showroom appeal, processing transactions, managing inventory, handling customer inquiries, and staying updated on jewelry trends. Required skills often include strong customer service, communication, sales acumen, and an understanding of fashion and luxury goods. Key Responsibilities
- Customer Engagement & Sales:Greet customers, understand their needs, and guide them through product selection, ultimately closing sales and achieving targets.
- Product Knowledge:Provide accurate and detailed information on jewelry pieces, gemstones, metals, and craftsmanship to assist customers effectively.
- Customer Service:Handle inquiries, complaints, and returns professionally, ensuring a positive and memorable shopping experience.
- Showroom Presentation:Maintain a clean, organized, and aesthetically appealing showroom, including attractive merchandise displays.
- Inventory & Transactions:Conduct stock checks, manage inventory, and process sales transactions accurately and efficiently.
- Relationship Building:Follow up with clients post-purchase to ensure satisfaction and encourage repeat business and loyalty.
- Market Awareness:Stay informed about the latest jewelry trends and market conditions to provide relevant advice and recommendations.
Key Skills & Qualifications
- Sales & Customer Service:Proven ability to build rapport, understand customer needs, and drive sales through exceptional service.
- Communication:Strong verbal and interpersonal communication skills for effective client engagement.
- Product Expertise:Knowledge of jewelry, gemstones, diamonds, and precious metals, with a passion for luxury goods.
- Attention to Detail:Critical for handling intricate products, managing inventory, and maintaining a high-end showroom environment.
- Technical Skills:Competency in point-of-sale (POS) software and inventory management systems.
- Education:A high school diploma or equivalent is often required, with additional training in gemology or sales being advantageous.
- Experience:Previous experience in retail, sales, or the luxury goods sector is often beneficial.
Job Type: Full-time
Pay: ₹20,000.00 - ₹40,000.00 per month
Language:
- English (Required)
Work Location: In person