We are seeking a friendly, attentive, and professional Hostess/Waitress to join our team. The ideal candidate will be responsible for creating a welcoming atmosphere, ensuring guests have a pleasant dining experience, and delivering high-quality service from the moment they enter until they leave the restaurant.
Key Responsibilities: As a Hostess:
- Greet guests warmly upon arrival and thank them upon departure.
- Manage reservations and waitlists using a booking system or manually.
- Escort guests to their tables and present menus.
- Maintain a clean and organized reception area.
- Communicate with the kitchen and wait staff to ensure efficient service flow.
- Provide guests with estimated wait times and handle seating rotation effectively.
As a Waitress:
- Present menus, take food and beverage orders, and relay them to the kitchen accurately.
- Serve meals and drinks promptly and courteously.
- Answer questions about the menu, ingredients, and dietary options.
- Check in with guests regularly to ensure satisfaction.
- Handle guest complaints professionally and promptly.
- Process payments using POS systems and issue receipts.
- Keep tables clean and reset them for the next guests.
Requirements:
- Previous experience as a hostess, waitress, or in a customer service role preferred.
- Excellent communication and interpersonal skills.
- Positive attitude and ability to work in a fast-paced environment.
- Strong multitasking and organizational abilities.
- Availability to work evenings, weekends, and holidays as needed.
- Basic math skills for handling payments.
- Knowledge of food safety regulations is a plus.
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹22,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental Pay:
- Performance bonus
- Yearly bonus