Job description
Job Summary:
The Waiter is responsible for providing excellent customer service to restaurant guests. This includes taking orders, serving food and beverages, ensuring customer satisfaction, and maintaining cleanliness and organization in the dining area.
Key Responsibilities:
- Greet guests warmly and present menus.
- Take accurate food and beverage orders.
- Communicate orders to kitchen and bar staff.
- Serve food and drinks promptly and professionally.
- Check on guests to ensure satisfaction and address any concerns.
- Process bills and handle payments accurately.
- Set up and clear tables efficiently.
- Maintain cleanliness and organization in the dining area.
- Follow all health and safety regulations.
- Collaborate with kitchen and other restaurant staff to ensure smooth operations.
- Handle guest complaints or refer them to the supervisor/manager when necessary.
Requirements:
- Proven experience as a waiter/waitress or in a similar role (preferred).
- Good communication and interpersonal skills.
- Customer-oriented and friendly attitude.
- Ability to work in a fast-paced environment.
- Basic math skills for billing and handling cash/card payments.
- Flexibility to work in shifts, including weekends and holidays.
- Physical stamina to stand and walk for long hours.
Education and Experience:
- diploma or degree in hotel management
- freshers or experienced from reputed hotels.
Working Conditions:
- Fast-paced restaurant environment.
- May require evening, weekend, and holiday shifts.
- Requires standing for extended periods and lifting trays.
Job Types: Full-time, Permanent
Job Types: Full-time, Permanent
Pay: ₹10,000.00 - ₹18,000.00 per month
Benefits:
- Flexible schedule
- Food provided
Work Location: In person
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