Train and Bus Booking Executive

Key Responsibilities:

• Process and manage train and bus booking requests efficiently.
• Verify and input client details into booking systems accurately.
• Coordinate with vendors and suppliers to confirm availability and secure bookings.
• Update and maintain Excel sheets with booking data, cancellations, and other relevant information.
• Monitor booking schedules to prevent overbooking or service gaps.
• Address client queries and provide excellent customer service.
• Handle booking modifications, cancellations, and special requests.

Requirements:

• Education: Bachelor’s degree in any discipline (preferred).
• Experience: Open to freshers; up to 2 years of experience in a similar role or customer service is an advantage.
• Technical Skills: Proficient in Microsoft Excel (data entry, basic formulas, pivot tables).
• Soft Skills: Strong attention to detail, excellent communication skills, and the ability to work well under pressure.
• Others: Flexibility to work in shifts, if required.

Preferred Qualifications:

• Basic understanding of travel booking systems (an advantage, but not mandatory).
• Customer service experience in a travel-related field.

Job Types: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

• Cell phone reimbursement
• Work from home

Supplemental Pay:

• Performance bonus

Application Question(s):

• Do you have hands on experience with Excel and its functionalities?
• Do you have any experience with the travel and hospitality industry?

Experience:

• total work: 1 year (Required)

Work Location: In person