Job Responsibilities
- Booking tickets through GDS software and other available portals.
- Liaison with all Airlines for best-negotiated fares required for our tours/ clients.
- Resolve issues related to airline tickets such as booking problems, cancellation of tickets, and the issue of additional tickets.
- Maintain Strong PR with all airlines.
- Analyzing air tour budget and getting the lower fare than budget so that we can make more profits.
- Scheduling flights based on customer needs and available flights
- Communicating with customers to answer questions about tickets, pricing, or flight schedules.
- Collecting payment from customers for airline tickets, including cash, credit card transactions, checks, or money orders.
- Entering customer information into a computer system to issue tickets or update records.
- Explaining applicable fees and taxes for each ticket.
- Helping clients with the travel-related question.
- Working alongside the tours sales team.
Requirements
- Minimum 1-2 years of experience in domestic and international ticketing
- Bachelors or Diploma in Travel, tourism, or any related field.
- Experience in managing corporate clients
- Ability to work in a fast-paced environment
- Fluent in written and spoken English
- Able to work on excel
Job Types: Full-time, Permanent
Pay: ₹12,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
- Night shift
Application Question(s):
- Have you completed your degree in Travel & Tourism?
- How much experience you have with MS Excel?
- How much would you rate yourself in Communication Skills?
Work Location: In person
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