- Make outbound calls to customers for payment follow-ups and ensure timely collections.
- Explain account details, outstanding balances, and resolve payment-related queries.
- Maintain regular communication with customers in a professional and courteous manner.
- Coordinate with the Accounts and Sales teams to update payment status.
- Maintain records of calls, follow-ups, and payment commitments in system/CRM.
- Escalate unresolved issues to the concerned department for quick resolution.
- Build and maintain healthy customer relationships while ensuring collections.
Job Type: Full-time
Pay: ₹15,000.00 - ₹19,000.00 per month
Benefits:
- Cell phone reimbursement
- Leave encashment
- Paid time off
Work Location: In person
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