Job Position : Tele Caller Executive
Location: Kochi
Job Type: Full-time
Experience Required: 0–1 years (Freshers can apply)
Salary: 10K-15K
Job Summary:
We are looking for a motivated and results-driven Tele caller to join our team. The ideal candidate will be responsible for making outbound calls to prospective customers, handling inbound queries, and promoting our products/services. You should have excellent communication skills and a passion for customer service.
Key Responsibilities:
- Make outbound calls to potential customers to introduce and sell products/services.
- Answer inbound calls and respond to customer queries effectively.
- Maintain and update the customer database with accurate information.
- Follow up with leads and ensure high conversion rates.
- Handle customer complaints and resolve issues promptly.
- Meet daily/weekly/monthly call and sales targets.
- Work closely with the sales team to generate qualified leads.
Requirements:
- High school diploma or equivalent; bachelor's degree is a plus.
- Proven experience as a tele caller or similar customer service/sales role (preferred).
- Excellent verbal communication skills in [language(s) required].
- Basic computer knowledge and experience with CRM software is a plus.
- Ability to handle rejection and remain calm under pressure.
- Strong listening and problem-solving skills.
- Good Voice and pitching ability
- Problem Solving Approach
- Positive Attitude
Job Type: Full-time
Pay: ₹10,000.00 - ₹15,000.00 per month
Experience:
- Cold calling: 1 year (Required)
Location:
- Cochin, Kerala (Required)
Work Location: In person
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