Key Responsibilities
- Initiate outbound calls to potential customers for Home Loan and LAP products
- Explain loan features, eligibility criteria, and documentation requirements
- Follow up with leads, schedule appointments, and maintain call records
- Coordinate with internal teams to ensure smooth loan processing
- Achieve daily/weekly/monthly targets for lead generation and conversions
- Maintain professionalism and compliance with regulatory norms
Required Experience & Education
- Minimum 1–2 years of experience in telecalling for Home Loans or LAP
- Graduate in any discipline (Commerce or Finance preferred)
- Familiarity with loan products, banking procedures, and customer handling
Desired Skills
- Excellent verbal communication in Hindi and English
- Strong persuasion and negotiation abilities
- Basic computer proficiency (CRM tools, MS Excel, etc.)
- Ability to multitask and manage time efficiently
- Customer-centric mindset with a proactive approach
Job Type: Full-time
Pay: ₹20,000.00 - ₹30,000.00 per month
Education:
- Bachelor's (Required)
Experience:
- Home Loans or Loan Against Property (LAP): 1 year (Required)
- Verbal Communication Skills in Hindi and English: 1 year (Required)
- loan products, eligibility criteria, and documentation: 1 year (Required)
- Lead follow-up and conversion ability: 1 year (Required)
- Basic computer proficiency, (CRM tools & MS Excel): 1 year (Required)
- Persuasion, Negotiation skills : 1 year (Required)
- Customer-centric approach: 1 year (Required)
- Time management & Multitasking ability: 1 year (Required)
- Team coordination & Reporting skills: 1 year (Required)
- Banking Procedures and compliance norms: 1 year (Required)
Language:
- English, Hindi (Required)
Location:
- Gurgaon, Haryana (Required)
Work Location: In person
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