Position: Telecaller
Department: Sales / Customer Support
Location: (Akshar business park, Navi Mumbai)
Job Summary
We are seeking a proactive, enthusiastic Telecaller to join our team. In this role, you’ll handle both outbound and inbound calls, engage with customers, generate leads, and help drive sales growth. Your ability to communicate effectively, build rapport, and contribute to the team’s performance will be key to success.
Key Responsibilities
- Make outbound calls to prospective clients to introduce and promote our products or services.
- Handle inbound calls, resolving customer queries and offering assistance.
- Maintain and update customer information accurately in the CRM or database.
- Achieve daily, weekly, or monthly call/lead/sales targets and performance metrics.
- Collaborate with the sales and marketing teams to refine scripts and strategies.
Qualifications & Requirements
- Education: bachelor’s degree.(IT knowledge Required)
- Experience: Prior experience in telecalling, telemarketing, sales, or customer service is preferred.
- Required: “Fluent in English, Hindi & Marathi (speaking, reading, writing).”
- Preferred: “Conversational in Hindi & Marathi”
Skills:
- Excellent verbal communication and active listening.
- Persuasive and confident, with strong negotiation skills.
- Time management and multitasking in high-volume call environments.
- Strong organizational skills, attention to detail, and problem-solving.
Shift Details: Day Shift
Job Types: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Language:
- English (Preferred)
Work Location: In person
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