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आवेदन करें

Sales Coordinator

Adhiam Thermal Systems and Solutions Pvt Ltd
₹10,062 - ₹29,159 एक माह
तमिलनाडु
पूर्णकालिक
16 जून 2025

Roles and Responsibilities:

1. Lead-to-Order Process Management

o Manage the entire lead-to-order process, including inquiries, quotations, order

registration, and fulfillment.

o Investigate and identify required parts, ensuring accurate pricing and availability

using ERP systems.

o Coordinate with Purchase department for purchase orders and timely deliveries.

2. Strong Customer Interaction and Support

o Respond to customer inquiries and provide after-sales support promptly.

o Handle sales inquiries and orders via phone, email, or other communication

channels, ensuring accuracy in pricing, discounts, and product details.

o Maintain customer relationships by addressing complaints and ensuring customer

satisfaction.

3. Quotations and Upselling

o Prepare quotations, proforma invoices, and offers based on customer requirements.

o Proactively identify and capture upselling opportunities to maximize revenue.

4. Order Management and Coordination

o Track order processing and coordinate with the production and dispatch teams to

ensure timely deliveries.

o Monitor open quotes and follow up with customers and sales teams to convert

opportunities into orders.

o Prepare material dispatch instructions and track dispatches until receipt by the

client.

5. Sales Administration

o Maintain accurate sales records, including pending dispatch reports and month-end

sales data.

JOB DESCRIPTION

o Collaborate with the sales manager in preparing presentations and discussing

innovative strategies to achieve sales goals.

o Monitor and organize inventory effectively.

6. ERP Utilization

o Use ERP tool to maintain customer, contact, and equipment details.

7. Payment and Credit Control

o Follow up on outstanding payments, credit control, and payment reconciliation with

accounts.

o Ensure compliance with company payment policies.

8. Collaboration and Coordination

o Support senior management by completing orders and updating customers on delays

or delivery dates.

o Coordinate with internal teams, such as production, to meet customer requirements

effectively.

9. Reporting and Analysis

o Prepare weekly and monthly reports, including pending dispatch and sales

performance reports.

o Analyze sales data to recommend improvements in processes and strategies.

10. Training and Innovation

o Collaborate on innovative ideas to improve customer satisfaction and operational

efficiency.

o Provide backend support to sales engineers and facilitate internal training as needed.

Required Skills and Qualifications:- added advantage

 Strong experience in sales coordination, preferably in technical products like PHE.

 Proficiency in ERP and CRM systems.

 Excellent communication and customer service skills.

 Attention to detail and ability to handle multiple tasks.

 Experience in payment follow-ups and reconciliation.

 Basic understanding of technical specifications and equipment, especially related to PHE.

Job Type: Full-time

Pay: ₹10,062.06 - ₹29,159.56 per month

Schedule:

Experience:

Work Location: In person

Application Deadline: 06/07/2025
Expected Start Date: 15/07/2025

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