**Job Title: Electronics Chip Level Technician / Computer Hardware Technician**
**Overview:**
We are seeking a highly skilled and dedicated Printer Service Technician to join our growing team. The ideal candidate will be responsible for the installation, maintenance, troubleshooting, and repair of a wide range of printers, including but not limited to inkjet, laser, multi-function devices (MFDs), and large format printers. This role requires a strong technical aptitude, excellent diagnostic skills, and a commitment to providing outstanding customer service.
**Key Responsibilities:**
* **Installation & Setup:**
* Install, configure, and network new printing equipment at client sites.
* Provide basic user training on printer operation and maintenance.
* **Maintenance & Repair:**
* Perform preventative maintenance on printers to ensure optimal performance and longevity.
* Diagnose and troubleshoot hardware and software issues with printing devices.
* Repair or replace faulty components, including printheads, rollers, fusers, circuit boards, and other parts.
* Clear paper jams, calibrate printers, and resolve print quality issues.
* **Customer Service & Support:**
* Respond promptly to service requests and client inquiries.
* Communicate technical information clearly and concisely to non-technical users.
* Maintain a professional and courteous demeanor while interacting with clients.
* Document service activities, including problems found, actions taken, and parts used.
* Provide remote support when possible to resolve minor issues.
* **Inventory & Tools:**
* Manage and maintain an accurate inventory of spare parts and tools.
* Ensure all tools and equipment are in good working order.
* **Technical Knowledge & Development:**
* Stay up-to-date with the latest printer technologies, software updates, and industry best practices.
* Participate in training programs as required.
* **Safety & Compliance:**
* Adhere to all company safety policies and procedures.
* Ensure compliance with all relevant industry standards.
**Qualifications:**
* **Education:**
* High School Diploma or equivalent required.
* Associate's degree or technical certification in Electronics, IT, or a related field preferred.
* **Experience:**
* Minimum of [e.g., 2-3] years of experience servicing and repairing various types of printers (inkjet, laser, MFDs, large format, etc.).
* Experience with specific printer brands (e.g., HP, Canon, Epson, Xerox, Konica Minolta, Ricoh) is a significant plus.
* **Technical Skills:**
* Strong understanding of printer hardware, software, and networking principles.
* Proficiency in diagnosing and resolving connectivity issues (USB, Ethernet, Wi-Fi).
* Familiarity with various operating systems (Windows, macOS, Linux) as they relate to printer drivers and connectivity.
* Ability to read and interpret technical manuals and schematics.
* Knowledge of print management software is a plus.
* **Soft Skills:**
* Excellent problem-solving and analytical skills.
* Strong communication and interpersonal skills.
* Exceptional customer service orientation.
* Ability to work independently and as part of a team.
* Good organizational and time management skills.
* Detail-oriented and thorough in work.
* **Physical Requirements:**
* Ability to lift and carry equipment weighing up to [e.g., 50] pounds.
* Ability to stand, bend, stoop, and kneel for extended periods.
* Manual dexterity for working with small components.
* **Other:**
* Valid driver's license and reliable transportation required (if field service).
* Ability to pass a background check and drug screening (if applicable).
* Flexibility to work occasional evenings or weekends as needed for urgent
**To Apply:**
Interested candidates are invited to submit their resume and cover letter to [[email protected]]. Please include "Printer Service Technician Application" in the subject line.
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Job Types: Full-time, Permanent, Fresher
Pay: ₹8,086.00 - ₹15,500.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Internet reimbursement
- Leave encashment
- Paid sick time
- Paid time off
Schedule:
- Day shift
- Fixed shift
- Morning shift
- Weekend availability
Supplemental Pay:
- Commission pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
Experience:
- total work: 1 year (Required)
Work Location: In person
