Roles and Responsibilities
- Conduct training sessions effectively as per the ACLP for each job roles
- Ensure parent and local community engagement and employer linkages for the program delivery.
- Liaison with superiors and engagement with public agencies and local authorities, including coordinates relating to memberships for the center.
- Coordinates activities of the center with other stakeholders to ensure optimum efficiency and compliance with appropriate policies, procedures, and specifications.
- Supports in preparing periodic reports and records on center progress, status, or other special reports for project reporting.
- Supports superiors for developing improved methods; devises evaluation methodology and implements; analyzes results and recommends and/or takes appropriate action.
- Confers with and advises staff, students, and others to provide technical advice, problem-solving assistance, answers to questions, center goals, and policy interpretations.
- Serves as center representative during projects by responding to and resolving emergency situations and ensuring all aspects of projects/events are implemented and controlled according to plans. Coordinates project logistics.
- Perform assigned program activities as per project deliverables.
- Manage adherence to proper attendance management of trainees.
Required Qualifications & Skills
- Bachelor’s or higher degree in a relevant field or Diploma in Hotel management
- 2 years of on-the-job experience in the same industry. Work experience as a customer service executive or customer care executive or similar and 2 years of experience for adult learners in similar fields (voice, non-voice, content moderation, and customer care)
- Experience in relevant domain is a must
- Experience with technologies and best practices for instructional manuals and teaching platforms
Core Competencies
- Confident public speaker and a devoted educator who is up-to-date on the latest tools and resources to provide training
- Capacity building and training skills
- Fluency in English (both oral and written)
- Excellent Communication, Interpersonal skills & facilitation skills
- Strong computer skills (Microsoft Word, Excel and PowerPoint)
- Must be familiar with local language
Job Types: Full-time, Permanent
Pay: ₹22,000.00 - ₹30,000.00 per month
Benefits:
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Fixed shift
Application Question(s):
- How Many Years of Training Experience you have?
Work Location: In person
Application Deadline: 21/03/2025
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