Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
The Community You Will Join:
Payments Compliance Platform
At Airbnb, if there’s anything related to money, it comes to the Payments team. We are building a world-class payments and commerce organization - one that currently supports 191 countries, 70 currencies, connects dozens of payment providers and banks, processes multiple billions of dollars, and empowers more people to participate in our global marketplace.
The Difference You Will Make:
First and foremost, we’re looking for people who know and use Airbnb and believe in what we’re trying to accomplish. Airbnb is a marketplace that connects guests and hosts but provides the level of trust needed to enable each transaction. Payments is central to creating that trust, which is why Payments is a core and strategic part of Airbnb.
The Platform team is at the center of all of the activity on our team. We play the role of conductor, enhancing our engineers, designers, and data scientists to build great product experiences. Our Payments Compliance Product Managers own and lead outcomes related to foundation, growth, and empowerment. This means our PMs set the vision and strategy, the roadmap, and execute on the plans that are developed.
Our Payments product organization has 2 domains:
- Payments and Commerce platform - facilitating money movement and exchange of value while also fueling growth for our business,
- Payments Compliance and Payments Risk - ensuring safe and efficient payment processing,
This role is in the Payments Compliance & Payments Risk domain. The PM Payments Compliance Tooling role will contribute to how we build our in-house investigative tooling products from the ground up. As Airbnb continues to expand globally and into new business verticals, our internal tools need to scale up as platform capabilities. In collaboration with Payments Compliance leadership, you will define the strategy for Tooling products, ensuring we’re able to protect and grow our community with best in class Financial Crime management products and effectively onboard & monitor customers and investigate & report on suspicious activities. You will work with a cross functional team of engineers, data scientists, Payments Compliance operations, and legal to develop the core of our products, and then scale globally. If this sounds like an amazing challenge to you, we’d love to meet you!
Your Expertise:
- 10+ years building Regulatory tech products, or backoffice Tooling software in a customer service or regtech environment
- A subject matter expert in developing technology systems to implement Anti Money Laundering regulatory frameworks, specifically Know Your Customer, Sanctions & Transaction Monitoring
- Hands on experience in developing investigative tooling & case management capabilities on a global scale.
- Excellent analytical skills with the ability to synthesize & implement complex regulatory requirements into simple and elegant consumer facing applications
- Strong communication skills for stakeholder engagement and technical documentation.
- Ability to harmonize and drive decision making across multiple business stakeholders such as Compliance, Legal, Product, Operations, Data Science and Operations
- Ability to narrate a story for what problem you’re solving for and the vision you’re going after, combined with the capacity to dive into minute details
- Exceptional decision making skills: given limited resources, how do you prioritize across needs
- A curious learner who is constantly building their knowledge of emerging and existing financial fraud trends in the industry as well as the latest and greatest technology solutions to combat such fraud trends.
- Thrives in a startup environment: loves dealing with fast pace, changing needs, and limited resources.
- Strong sense of urgency for and commitment to Airbnb’s mission of belonging.
Our Commitment To Inclusion & Belonging:
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
