Role Purpose
- Inputs collection and consolidation for payroll and benefit related items
- Managing enrollment of Expats, GMs & Local plus employees to Benefits, liaise with Benefit providers
- Communicate changes to IHG Vendors on employee benefit coverage based on changes to personal/ professional situation includes new hire, termination, transfer, pay changes etc.
- Providing information and answering employee questions about payroll & benefit related matters
- Maintaining employee records in the Payroll systems and files
- Ensure data is aligned between HR system; Payroll systems and Employee files
- Ensure payments of HR Suppliers (Payroll, Benefits, 3rd Parties)
- Process payments via Finance Systems as required
- Perform data checks before every payroll and perform controls before payroll approval
- Propose and work on process improvement for countries and processes
- Perform as backup for assigned tasks when needed
- Provide inputs for Audit requests within agreed timeframes
- Ensure HRSS processes & procedures are aligned to company policies
- Documentation of HRSS processes and procedures and ensuring they are updated when required
- Support training requirements for payroll users , HRSS Associate as required
- Track and report defined Service Level Agreement requirements and metrics
- Administer the processing of variable components of Pay i.e. paid time off, bonuses, deductions etc through a defined process agreed with outsource vendor.
- Work with Mobility team for Expat taxes, shadow payroll ensuring the tax affairs are settled as per government compliance
.
Key Collaborative Network
Key Shared Accountabilities Key Interfaces- Case Management system and shared mailboxes
- Data accuracy in maintaining records
- HR employee records set up and maintained
- Audit and Legal Compliance
- Adherence to KPI deliverables
- Payroll Vendors
- Benefit Vendors
- HRSS Accounting
- Finance
- Regional HR Teams
- Hotel Finance & HR Teams
- Mobility Team
- Tax Authorities (where applicable)
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