IT Hardware and Networking Technician

Position : IT Hardware and Networking Technician

Responsibilities:

Job Title: IT Hardware and Networking Technician

Location: [Noida]

Reports to: CIO

Position Type: Full-time

Key Responsibilities:

• Install, configure, and maintain computer hardware, including desktops, laptops, servers, storage devices, and printers.
• Configure and maintain operating systems (Windows, Linux, MacOS), ensuring compatibility with both hardware and network infrastructure.
• Install and configure necessary software applications and updates.
• Assemble, upgrade, and repair computer systems and peripherals.
• Perform regular checks on hardware systems, identifying potential issues before they cause disruptions
• Troubleshoot and repair faulty hardware, including motherboard, RAM, storage devices, power supplies, and other peripherals.
• Conduct hardware diagnostics to identify and resolve performance issues.
• Plan and execute hardware upgrades (RAM, storage, graphics cards, etc.) as per company needs or to improve system performance.
• Install, configure, and maintain network hardware such as routers, switches, firewalls, wireless access points (WAPs), and network storage devices.
• Set up network cabling and wireless technologies.
• Implement network security protocols, ensuring safe data transmission and firewall protection
• Troubleshoot network-related problems (e.g., poor connectivity, slow speeds, access issues) and resolve them efficiently.
• Conduct periodic network tests to ensure stable and secure communication across all systems.
• Manage and maintain the Local Area Network (LAN) and Wide Area Network (WAN), ensuring seamless communication within and outside the organization
• Configure and manage VPN (Virtual Private Networks) to allow secure remote access for employees
• Implement and monitor security measures such as firewalls, intrusion detection/prevention systems (IDS/IPS), and network encryption.
• Ensure that network devices are protected against unauthorized access and vulnerabilities.
• Provide remote support for users/customers experiencing hardware or networking issues.
• Guide users through troubleshooting steps and resolve common problems related to hardware, network connectivity, and peripheral devices.
• Maintain and periodically review network security protocols and policies.
• Maintain an up-to-date inventory of hardware and equipment.
• Track hardware lifecycle, ensuring timely replacement or upgrades as needed.

Technical Skills:

• Hardware Proficiency: In-depth knowledge of desktop and laptop hardware components, peripherals, and configurations.
• Networking Skills: Expertise in LAN/WAN design, implementation, and troubleshooting. Familiarity with network security concepts like firewalls, VPNs, and intrusion prevention.
• Operating Systems: Experience with various operating systems, especially Windows (10/11, Server editions), Linux distributions, and macOS.
• Advanced Excel: Knowledge and Utilization of advanced Excel functions
• Diagnostic Tools: Proficient in using diagnostic and network monitoring tools like Wireshark, Ping, Traceroute, SolarWinds, etc
• Cloud Infrastructure: Familiarity with cloud services like AWS, Azure, or Google Cloud can be beneficial.
• Networking Protocols: Understanding of common networking protocols (TCP/IP, HTTP, DNS, etc.) and troubleshooting methods.

Preferred Qualifications:

• Bachelor’s Degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
• Exposure to cloud networking, VPN configurations, and hybrid cloud environments.

Experience:

• Minimum 0-2 years of hands-on experience in computer hardware and networking support, or related IT roles.
• Demonstrable experience with network administration, including routers, switches, firewalls, VPN, and LAN/WAN setups.
• Practical knowledge of networking protocols such as TCP/IP, DNS, DHCP, VPN, and HTTP.

Job Type: Full-time

Pay: ₹10,000.00 per month

Language:

• en (Preferred)

Work Location: Remote