Job description:
Job description:
Executive - Front Office - Whitefield
To provide Quality patient service and maintain good patient relationship
Maintaining the TAT in registration process
Case sheet management:
- Maintenance and easy retrieval of case sheet
- Regular online updating of case sheet
Giving correct time-slot for the patients and dispatch of reports without delay
Coordination in Patient - Doctors query management
Updating of visiting consultant data
Managing and handling patient issues and escalation to the reporting authority
Telephone etiquette
100 % conversion in enquiries ( Webmail, Knowlarity, I/g calls), DFC calls for review patients
Provide quality knowledge about the service, Promotion of packages and home care facility
Quality parameters followed as per SOP's
Error free registration
Collection of feedback forms No. of positive patients comments - C-Sat, D-Sat, arranging for hospital tour.
Job Type: Full-time
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Morning shift
Education:
- Bachelor's (Preferred)
Experience:
- total work: 1 year (Preferred)
Language:
- Kannada (Preferred)
Ability to Commute:
- White Field, Bengaluru, Karnataka (Required)
Ability to Relocate:
- White Field, Bengaluru, Karnataka: Relocate before starting work (Required)
Work Location: In person
*Speak with the employer* +91 7550288193
Job Types: Full-time, Permanent
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
