The Front Office Executive serves as the club’s first point of contact, welcoming members and guests while managing check-ins and inquiries to ensure a positive experience.
Responsibilities:
- Greet members and process check-ins with efficiency and warmth.
- Answer inquiries about club services, events, and facilities.
- Handle reservations and coordinate member requests.
- Address member concerns and escalate issues as needed.
- Keep the front desk area polished and organized.
- Assist with billing and payment processing for club services.
Qualifications:
- High school diploma; hospitality training preferred.
- 1+ years of experience in customer service or front desk roles.
- Excellent communication and a friendly, professional demeanour.
- Familiarity with club management systems is a plus.
- Ability to thrive in a member-centric environment.
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹27,000.00 per month
Benefits:
- Food provided
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
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