Job Title: Front Office Executive
Location: Wada, Palghar
Department: Front Office
Reports To: Resort Manager
Job Summary:
We are looking for a professional and friendly Front Office Executive to manage our front desk and perform a variety of administrative and clerical tasks. The ideal candidate will be the first point of contact for the company, delivering exceptional customer service and ensuring smooth day-to-day operations at the reception area.
Key Responsibilities:
- Greet and welcome guests and clients as they arrive.
- Answer, screen, and forward incoming phone calls in a polite and professional manner.
- Manage front desk operations such as receiving, distributing, and sending couriers and mail.
- Maintain office security by following safety procedures and controlling access via the reception desk.
- Schedule appointments and maintain meeting room calendars.
- Assist with administrative tasks such as data entry, filing, and documentation.
- Handle queries from the public and clients, providing accurate information.
- Keep the reception area tidy and presentable with all necessary materials (brochures, forms, etc.).
- Coordinate with other departments for visitor-related needs.
- Monitor and manage office supplies inventory relevant to the front office.
Requirements and Skills:
- Proven work experience as a Front Office Executive, Receptionist, or similar role.
- Professional attitude and appearance.
- Excellent verbal and written communication skills.
- Strong customer service and interpersonal skills.
- Multitasking and time-management skills, with the ability to prioritize tasks.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- High school diploma or equivalent; additional certification in office management is a plus.
Benefits
Food and Accommodation
Job Type: Full-time
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
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