Ready to shape the future of work?
At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Domain Trainee/Management Trainee, Mortgage
We are looking for a Candidate with Operations pro who would be responsible for leading all collection and dispute resolution activities in accounts receivable and related settlement processes.
Responsibilities
In this role, you will be responsible for all the activities related to Cash & Collection domain.
- In this role you will be responsible for coordinating and finalizing process execution/documentation at their level.
- Supervise and Ensure timely execution of tasks in Payments & Deposits area in Retail Banking which are essential and complex in nature
- Audits data transactions and takes/makes client call and responsible for adhering to defined performance level parameters (efficiency, quality etc.)
- Assist the Team Leader with closing changes in documentation with process and responsible for MIS tracking
- Identifies problem through audits or process feedback.
- May assist the Team Leader in a multi shift environment as a single point of contact.
Qualifications we seek in you
Minimum qualifications
- Graduation (B. Com preferable)
Preferred qualifications
- Prior-experience in Retail Banking/Mortgage or Finance industry
- Good Interpersonal Skills
- Ability to learn ERP systems
- Good analytical and problem-solving skills
- Proficient in MS Office skills including MS Excel
- Good conceptual knowledge and experience in tax activities preferred
Why join Genpact?
• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
