Job description:
Customer Service Representative (CSR)
Location: Andheri, Mumbai.
Salary:
- ₹14,600 (for Freshers)
- ₹15,000 (in-hand) for Experienced Candidates
Eligibility:
- Minimum 10th / 12th Pass or Graduate
Key Responsibilities:
- Assist customers and ensure excellent service
- Explain and demonstrate games to customers
- Handle cashiering and billing processes
Working Hours:
- 9-hour shifts per day
- 1 weekly day off
- Public holidays and weekends are working days
Shift Timings:
Female (Rotational): 10:00 AM – 7:00 PM | 11:00 AM – 8:00 PM | 12:00 PM – 9:00 PM | 1:00 PM – 10:00 PM
Male (Rotational): 1:00 PM – 10:00 PM | 2:00 PM – 11:00 PM | 3:00 PM – 12:00 AM | 4:00 PM – 1:00 AM
Note: Must be available for all shifts during the first 15 days of joining
Benefits (Post Probation):
- Incentives
- 24 days paid leave per year
- Double pay on public holidays
- General and COVID-19 Mediclaim coverage
- Child education benefit
Requirements:
Must follow grooming and uniform standards
Comfortable with rotational shifts and standing work
Job Types: Full-time, Permanent, Fresher
Pay: Up to ₹15,000.00 per month
Benefits:
- Provident Fund
Work Location: In person
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