Customer Service Associate

• Respond promptly and professionally to incoming customer inquiries in person, by telephone, or by email
• Maintain an updated knowledge of the organization's products, services, and customer service policies
• Document customer interactions when necessary, compiling documents and forwarding information to interested parties
• Explain simply and clearly in response to customer questions and check for customer understanding and acceptance
• Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits
• Assist clients by demonstrating the use of goods and programs and answering any questions they may have
• Participate in training opportunities provided by the organization or by outside entities
• Establish and maintain good rapport with customers by using positive language and anticipating their needs

Job Types: Full-time, Permanent, Fresher

Pay: ₹22,000.00 - ₹27,000.00 per month

Education:

• Bachelor's (Preferred)

Location:

• Pimpri-Chinchwad, Maharashtra (Required)

Work Location: In person