- Manage a portfolio of customers and serve as their key point of contact,
- Build and maintain strong, long-lasting customer relationships,
- Understand customer needs and provide appropriate solutions and recommendations,
- Handle customer inquiries, complaints, and escalations in a timely and professional manner,
- Collaborate with cross-functional teams to ensure customer success,
- Identify opportunities to enhance the customer experience and drive customer loyalty,
- Prepare regular reports and maintain accurate customer records on MS- word & excel.
Job Types: Full-time, Permanent
Pay: ₹8,000.00 - ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
- Paid sick time
Schedule:
- Day shift
- Fixed shift
- Weekend availability
Supplemental Pay:
- Commission pay
- Performance bonus
Education:
- Bachelor's (Required)
Experience:
- total work: 2 years (Required)
- Customer service: 2 years (Required)
Language:
- English (Required)
Work Location: In person
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