Job Title: Assistant Manager –Operations
Company Overview:
Bijliride is a pioneering electric two-wheeler rental startup committed to delivering sustainable,convenient, and cost-effective transportation solutions. We provide electric two-wheelers on rent to in dividuals and businesses, offering 24/7 services such as battery delivery, battery swapping, and breakdown assistance.Our mission is to redefine urban commuting by offering eco-friendly alternatives that enhance mobility while reducing carbon emissions. As a rapidly growing startup, we prioritize innovation, teamwork, and employee well-being.
As an Operations Supervisor, you will play a key role in supporting the daily activities of our operations team. This role offers hands-on experience in fleet management, customer service, and logistics coordination. You will work closely with our technicians, customer support team, and management to ensure smooth operations and a positive customer experience.
Key Responsibilities:
- Vehicle Assignment: Assist in allocating electric two-wheelers to customers and ensuring they are in optimal condition for use.
- Daily Service Monitoring: Support the monitoring of daily service activities, including routine inspections and maintenance checks on vehicles.
- Technician Coordination: Help manage technicians by allocating work based on service needs and ensuring timely completion.
- Customer Onboarding and Offboarding: Assist in the onboarding process for new customers and ensure a smooth offboarding experience when rentals are returned.
- Customer Issue Resolution: Provide excellent customer service by addressing rental inquiries and resolving any issues that arise, ensuring a positive experience.
- Inventory Management: Support inventory tracking and management, ensuring vehicle availability and coordinating replenishments when necessary.
- Battery Swapping Station Management: Assist in the management of battery swapping stations, ensuring they are stocked and operational.
- Fleet Coordination: Collaborate with the operations team to ensure the timely delivery and pickup of vehicles at designated locations.
- Compliance and Safety: Ensure compliance with safety regulations and company policies, maintaining cleanliness and organization at rental locations.
- Cross-Department Collaboration: Work with customer support and technical teams to address customer concerns and technical issues promptly.
Preferred Candidate Profile:
- Education: Bachelor's degree.
- Experience: At least 1 year of experience in operations, particularly in warehouse
Environments or the electric vehicle (EV) industry.
- Skills:
· Strong organizational skills with the ability to manage multiple priorities in a fastpaced
Environment.
· Excellent communication skills for collaboration with internal teams and external
vendors.
· Attention to detail with the ability to generate accurate reports and maintain asset
records.
· A proactive approach to identifying and solving operational challenges.
- Technical Skills: Proficiency in data entry and asset management software; basic knowledge of
electric vehicles is a plus.
Company Benefits:
- Competitive salary package based on experience.
- Opportunity to contribute to innovative, sustainable urban mobility solutions in a fast-growing
startup.
- Flexible work hours and a supportive work culture that values work-life balance.
- Opportunities for career growth and skill development through training programs.
Join the Bijliride team and play a pivotal role in managing our recovery and warranty operations. If
You are detail-oriented, thrive in a fast-paced warehouse environment, and want to be part of a company focused on sustainability, we encourage you to apply.
Job Type: Full-time
Pay: Up to ₹300,000.00 per year
Experience:
- Logistic & Supply: 1 year (Preferred)
Work Location: In person