Job Description
We are looking for dynamic and self-motivated immediate Telecalling Executives who are fluent in Malayalam to join our team. The ideal candidate will be responsible for making outbound calls to customers and handling inbound inquiries professionally and efficiently.
Key Responsibilities:
- Make outbound calls to potential or existing customers in Malayalam.
- Explain products or services clearly and effectively.
- Maintain customer engagement and build positive relationships.
- Update customer details and call outcomes accurately in the database.
- Follow-up with leads and ensure closure of inquiries.
- Achieve daily and monthly calling targets.
- Handle customer queries and resolve issues in a timely manner.
- Maintain a professional tone and manner in all communications.
Requirements:
- Educational Qualification: Minimum 12th pass or any graduate degree.
- Language Proficiency: Fluency in Malayalam (mandatory); Good communication and interpersonal skills.
- Basic computer knowledge and typing skills.
- Prior telecalling or customer support experience is an added advantage.
- Ability to work independently as well as part of a team.
Job Type: Full-time
Pay: ₹13,000.00 - ₹15,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
Language:
- Malayalam (Preferred)
Work Location: In person