Sales Co-ordinator (Kannada)

Key Responsibilities:

• Dealer Relationship Management:
• Build and maintain strong relationships with existing dealers across Karnataka.
• Act as the main point of contact for dealers, addressing their queries, concerns, and providing product information.
• Conduct regular dealer visits to strengthen relationships and provide necessary support to ensure dealer satisfaction.
• Sales Support:
• Assist dealers in promoting AguaClan’s water purifiers, offering product knowledge and sales guidance to help them achieve sales targets.
• Provide dealers with promotional materials, brochures, and digital content to aid in their sales efforts.
• Organize and coordinate product demonstrations or training sessions for dealers to improve their product knowledge.
• Order Management and Coordination:
• Ensure accurate processing of dealer orders and follow up to ensure timely and efficient delivery of products.
• Maintain a robust order tracking system, updating dealers on the status of their orders and delivery schedules.
• Coordinate with the logistics and warehouse teams to ensure smooth and timely product delivery to dealers.
• Inventory and Stock Management:
• Monitor inventory levels across the Karnataka region to ensure adequate stock for dealers.
• Communicate with the warehouse team to facilitate timely replenishment of products, particularly during peak demand periods.
• Update dealers on stock availability and upcoming product releases or restocks.
• Dealer Performance Monitoring:
• Track and evaluate dealer sales performance regularly, identifying top-performing dealers and those requiring support to boost sales.
• Work with dealers to set sales goals and provide necessary resources or training to help them meet targets.
• Offer feedback to the management team on dealer performance and regional sales trends.
• Product Launches and Promotions:
• Support the launch of new products in the Karnataka market by coordinating promotional activities with dealers.
• Help dealers implement promotional campaigns and ensure they have the resources and tools to effectively market AguaClan products.
• Coordinate local events or product activations to increase visibility and awareness in the region.
• Market Analysis and Competitor Monitoring:
• Conduct regular market research to stay informed of competitor products, strategies, and trends in Karnataka.
• Share insights on market developments, pricing, and customer preferences with the sales and marketing teams to adjust strategies accordingly.
• Monitor the competitive landscape and assist in developing strategies to strengthen AguaClan's position in the market.
• Complaint and Issue Resolution:
• Address any complaints or concerns raised by dealers in a timely and professional manner.
• Work closely with internal teams such as customer service and logistics to resolve issues related to product quality, deliveries, or service.
• Provide feedback to the management team on recurring issues to enhance dealer satisfaction and improve internal processes.
• Reporting and Documentation:
• Maintain accurate and up-to-date records of dealer orders, communications, and sales performance.
• Prepare regular reports on dealer activities, sales performance, inventory status, and other relevant metrics for internal analysis.
• Submit periodic updates on dealer feedback, regional market trends, and any challenges or opportunities.
• Dealer Onboarding and Training:
• Assist in onboarding new dealers in Karnataka, ensuring they have the necessary training, tools, and information to start selling AguaClan products effectively.
• Organize and facilitate periodic dealer training sessions to update them on new products, sales techniques, and best practices for customer engagement.
• Collaboration with Internal Teams:
• Liaise between dealers and internal departments such as sales, marketing, logistics, and customer service to ensure smooth operations and effective communication.
• Provide feedback from dealers to internal teams to improve products, marketing strategies, and customer service.
• Work closely with the sales team to align dealer support efforts with overall company goals and sales objectives.
• Event Coordination:
• Assist in organizing and coordinating dealer-related events, conferences, and trade shows in Karnataka.
• Support the sales team in executing local promotional events and exhibitions to increase product visibility and sales.

Qualifications and Skills:

• Bachelor's degree in Business Administration, Sales, Marketing, or related field.
• Proven experience in dealer coordination, sales, or customer relationship management, preferably in a retail or distribution environment.
• Strong communication, negotiation, and interpersonal skills.
• Proficiency in Tamil, Kannada and English (both spoken and written) to effectively communicate with regional dealers and internal teams.
• Ability to manage multiple priorities, demonstrate initiative, and work independently.
• Proficiency in MS Office and experience with CRM or ERP systems.
• Strong organizational and problem-solving skills.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Application Question(s):

• What is your Currrent CTC (Per month)?
• What is your Expected CTC(Per Month)?
• What is your Notice Period?

Experience:

• Total: 2 years (Required)
• Sales: 1 year (Required)

Work Location: In person