Duties and Responsibilities
As Room Attendant, I will assume full responsibility for the efficient operation in the following:
- Monitor daily arrivals according to occupancy report in co-ordination with the Housekeeping Supervisor.
- Assist guests with special needs and requirements.
- Stock supply wheel trolley with required room supplies for shift.
- Replace supplies in the rooms such as stationary folder, guest supplies, compendium, hotel brochures and information regarding hotel services and facilities.
- Remove furniture, curtains and other fixtures, which require repair, replacement, spotting, waxing or cleaning.
- Change bed linen with clean bed sheets and pillowcases as per the resort policy.
- Care for all details, the style and the overall appearance of all areas.
- Apply, use and maintain equipment with very best care and is responsible for it.
- Provide turn down service according to service standard, including re stock of minibar.
- Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
- Strictly adhere to LQA standards and guest comments.
Qualifications
To execute the position of Room Attendant, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:
- High school diploma or equivalent and at least 2 years’ experience in a similar hotel operational setting. Hospitality diploma/degree from a recognized hospitality school is preferred.
- Technical skills include MS Office – Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including POS, PMS and CRM platforms. I have good understanding of scheduling work, and knowledge of cleaning procedures, chemicals and surfaces.
- Fluent in English.
The above is intended to provide an overview of the role and responsibilities for a Room Attendant at Six Senses Fort Barwra. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.