We are looking for enthusiastic and customer-focused professionals to join our International Customer Support team in Pune.
Position: International Customer Support
Location: Pune, Hinjewadi Phase 2
Work Mode: On-site
Shift: Rotational (including night shifts)
Process: International Voice
Key Responsibilities:
- Respond to customer queries efficiently via voice, chat, or email.
- Deliver excellent customer service and ensure high levels of customer satisfaction.
- Maintain professionalism in all interactions with international clients.
- Meet performance targets related to quality, accuracy, and customer experience.
Candidate Requirements:
- Fresher are welcome.
- Excellent verbal and written communication skills in English.
- Willingness to work in rotational shifts, including night shifts and weekends.
- Strong problem-solving and interpersonal skills.
- Minimum qualification: Graduate (with all original DMCs)
- Immediate joiners will be given preference.
Why Join Us?
- Salary up to: 20,100 + incentives and Allowances - 3000 per month.
- 5 days working + Cab facilities for all employees.
- Opportunity to work in a global customer service environment
- Career growth and learning opportunities
- Competitive compensation and performance-based incentives
Job Types: Full-time, Permanent, Fresher
Pay: ₹20,100.00 per month
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Monday to Friday
- Night shift
- Weekend availability
Supplemental Pay:
- Performance bonus
- Quarterly bonus
- Shift allowance
Work Location: In person