Urgent hiring for trainer International US process
Must have minimum 3 years of experience in As trainer in international for customer service role
Must have Traning experience in BPO International Process
He Will be part of new client and new scope transition
He Will actively be involved in OJT phase of Freshers
He Need to address process gaps and suggest improvements to the Team Lead
Coaching the agents on short falls and track their improvements
To be a good motivator and maintaining the teams performance
Responsible for creating and administering on going training programs for new and current employees
l Will be responsible for Preparing Account Manual Test, Process Audit, Call Audit, Preparing Training Material Roles and Responsibilities
Job Type: Full-time
Pay: ₹30,000.00 - ₹55,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Experience:
- International bpo trainer: 3 years (Required)
- International bpo US Process Trainer: 1 year (Preferred)
Language:
- Excellent English (Required)
Location:
- Mumbai, Maharashtra (Preferred)
Shift availability:
- Night Shift (Required)
Willingness to travel:
- 100% (Required)