International Voice Process (UK / AUS)
Location: Pune
Shift Timings: Fixed Day shifts
Off Days: Saturday & Sunday (Fixed Week Off)
Salary Package: Upto 40,000/- IN HAND
Benefits:
- INCENTIVES APPLIED
- NO TARGET NO SALES
- TRANSPORTATION PROVIDED
Job Responsibilities:
*Handle inbound calls from customers regarding their existing insurance policies.
*Assist with queries related to policy coverage, terms, and documentation.
*Provide support in resolving insurance claim issues and status updates.
*Ensure accurate information is provided as per policy guidelines and compliance.
*Maintain high standards of customer service with empathy and professionalism.
*No sales, no upselling, no targets – purely service-based support.
Key Requirements:
- Minimum 1 Year of relevant experience in the International Voice Process or Customer Support role.
- Excellent communication skills (verbal and written) with a strong command of English.
- Previous BPO, ex-comms, or international voice experience is preferred.
Interview Process:
HR Round: Initial screening and discussion of the role and benefits.
Ops Interview: Assessing your process knowledge and ability to handle calls.
Interested Candidates can apply or send their CV's to HR Toral - 7822837804
Job Types: Full-time, Permanent
Pay: ₹35,000.00 - ₹45,000.00 per month
Benefits:
- Commuter assistance
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Education:
- Bachelor's (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Speak with the employer
+91 7822837804