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- Oversee the day-to-day operations of all departments (front office, housekeeping, food & beverage, maintenance, etc.)
- Ensure exceptional guest service and resolve any issues or complaints promptly and professionally
- Recruit, train, supervise, and evaluate staff performance
- Monitor financial performance, including budgeting, cost control, and revenue management
- Develop and implement strategies to maximize occupancy, revenue, and profitability
- Ensure compliance with health, safety, and hygiene standards and local regulations
- Conduct regular inspections of the property to ensure high standards of cleanliness, maintenance, and presentation
- Manage vendor contracts and relationships (laundry, maintenance, supplies, etc.)
- Implement hotel policies, procedures, and service standards
- Prepare and present reports on occupancy rates, revenue, and operational efficiency
- Collaborate with the marketing team to promote the hotel and develop guest loyalty programs
- Maintain a strong presence in the hotel lobby and public areas to engage with guests and staff
Vacancy : 30
Job Location: Canada , Australia, Dubai etc
Job Types: Full-time, Permanent, Fresher
Pay: From ₹450,000.00 per month
Benefits:
- Food provided
- Health insurance
- Paid sick time
- Paid time off
Work Location: In person