Front Desk Receptionist

Vacancy Overview:

Job Title: Front Desk Executive

Job Type: Full-Time

Timings: 1000 hrs to 1900 hrs (Mon-Sat)

Office Location: IN5KNITE SOLUTIONS, 914, 9th floor, Iconic Shyamal, Shyamal Cross Road, Satellite, Ahmedabad – 380015

Department: Administration

Key Responsibilities:

1. Front Desk Management:

· Greet and welcome visitors as they arrive at the office

· Handle all incoming calls and direct them to appropriate departments or personnel

· Maintain visitor records and ensure smooth functioning of front office operations

· Manage appointments and scheduling of meetings for management

2. Telecalling:

· Make outbound calls to potential clients, customers, or leads to provide information about products/services

· Follow up on inquiries, leads, and previous calls to ensure customer satisfaction

· Handle basic customer queries and transfer calls to relevant departments if needed

· Keep accurate call logs and reports to track the performance of telecalling activities

3. Administration:

· Manage incoming and outgoing mail, courier services, and other administrative duties as required

· Coordinate with other departments for smooth office functioning

· Keep the front office area neat and organized

4. Customer Interaction:

· Respond promptly and professionally to queries from walk-in clients or customer

· Provide necessary product or service information and assistance to visitors or callers

5. Data Entry & Record Maintenance:

· Maintain and update customer databases

· Handle documentation and filing tasks for the front desk

Required Qualifications & Skills:

· Minimum qualification: Bachelor’s degree in any field

· Good communication skills in English, Hindi, and Gujarati

· Experience in tele-calling or front desk roles (min. 1 year)

· Proficient in Microsoft Office

· Pleasant personality with a customer-friendly attitude

· Ability to multitask and handle pressure

Why Join In5knite Solutions?

· Fast-growing company with a focus on global work visa and placement solutions

· Attractive performance-based incentives and international exposure

· Collaborative work culture and strong back-end support for file processing and documentation

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

• Paid sick time
• Paid time off

Ability to commute/relocate:

• Satellite, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• Front desk: 1 year (Required)

Language:

• English (Required)
• Hindi (Required)
• Gujarati (Required)

Work Location: In person