Job Summary:
The Front Desk Receptionist is the first point of contact for patients at Dr Shinde’s Homoeopathy. This role is crucial in creating a welcoming environment while ensuring the smooth functioning of front office operations. The ideal candidate should be friendly, well-organized, and efficient, with excellent communication skills.
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Key Responsibilities:
- Greet patients and visitors warmly and professionally.
- Manage appointment scheduling – in person, by phone, and via online systems.
- Maintain and update patient records with accuracy and confidentiality.
- Answer incoming calls and respond to inquiries about services and timings.
- Coordinate with the doctor and clinic staff to ensure timely patient flow.
- Collect consultation and medicine charges, and issue receipts.
- Maintain a clean and organized reception area.
- Assist with daily administrative tasks such as filing, inventory tracking, and emails.
- Follow up with patients for appointment reminders or feedback.
- Ensure the comfort and privacy of patients in the waiting area.
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Qualifications:
- Minimum 12th pass; diploma or degree in administration or healthcare preferred.
- Prior experience as a receptionist or in a customer service role is an advantage.
- Proficiency in basic computer operations (MS Office, clinic software).
- Excellent communication skills in English, Marathi, and Hindi.
- Polite, calm, and professional demeanor, even in busy situations.
Job Types: Full-time, Permanent, Fresher
Pay: ₹7,000.00 - ₹10,000.00 per month
Benefits:
- Cell phone reimbursement
Work Location: In person