Front Desk Officer – Immigration Consultancy (Full-Time)
Location: Khanna
Company: Dhan Guru Nanak Overseas
We are seeking a professional, courteous, and organized Front Desk Officer to join our immigration consultancy team. The ideal candidate will be the first point of contact for clients and play a vital role in creating a welcoming and efficient environment. If you are enthusiastic about client service, well-spoken, and detail-oriented, we would love to meet you.
Key Responsibilities:
- Greet and welcome clients and visitors in a professional manner.
- Handle all incoming phone calls and inquiries efficiently.
- Schedule appointments and manage the daily calendar of consultants.
- Maintain proper records of client visits and follow-ups.
- Respond to emails and messages promptly and professionally.
- Coordinate with internal departments for smooth workflow.
- Manage and maintain cleanliness and organization of the front desk area.
- Handle document collection, scanning, and basic data entry as needed.
Requirements:
- Minimum qualification: Graduate (Bachelor’s degree in any field preferred).
- 1–2 years of experience in front desk/reception/customer service roles (Immigration industry).
- Excellent communication skills in English, Hindi and Punjabi.
- Professional appearance and a pleasant personality.
- Proficiency in MS Office (Word, Excel, Outlook).
- Ability to multitask and handle pressure in a fast-paced environment.
- Strong organizational and time-management skills.
Job Type: Full-time
Pay: ₹9,000.00 - ₹15,000.00 per month
Education:
- Bachelor's (Preferred)
Language:
- English (Preferred)
- Hindi (Preferred)
Work Location: In person