Job Brief:-
We seek a Female Customer Relationship Executive for our fast-paced and highly talented concierge team.
Responsibilities
- Assisting customers with bookings, payment processing, and handling both inbound and outbound calls and emails.
- Supporting the concierge by addressing queries related to DDA Dwarka Golf Course.
- Engaging with golfers at DDA Dwarka Golf Course to resolve any issues they may encounter.
- Managing DDA Dwarka Golf Course membership and overseeing Tee sheet schedules.
- Handling walk-in bookings and managing day-to-day reservations at DDA Dwarka Golf Course.
- Demonstrating excellent presentation and communication skills throughout all interactions.
Education
- Bachelor’s Degree or related field.
Work Location: DDA, Golf Course Rd, Sector 24 Dwarka, Dwarka, Delhi, 110075
Working Days: 5 days ( Wednesdays and Thursdays will be fixed days off.)
Requirements
- 1-2 years in customer service or tele sales
- Excellent communication skills
- Passion for superb hospitality and customer service
- Good computer skills.
- Should have knowledge of how the concierge is set up
- Extraordinary organizational and multitasking skills
- Can-do attitude
- Desire to learn
Job Type: Full-time
Pay: ₹300,000.00 - ₹400,000.00 per year
Schedule:
- Morning shift
Supplemental Pay:
- Yearly bonus
Application Question(s):
- Job location will be DDA, Golf Course Rd, Sector 24 Dwarka, Delhi, 110075. Are you comfortable with the location?
- Are you comfortable with Saturday and Sunday being working days, with Wednesdays and Thursdays as fixed off days?
- Are you proficient in both spoken and written English?
- Our budget for this profile is up to ₹ 4 LPA. Are you comfortable with it?
Experience:
- Customer relationship management: 1 year (Required)
Language:
- English (Required)
Work Location: In person