Key Responsibilities:
- Act as the primary point of contact for customer inquiries, concerns, and feedback.
- Handle cold conversations to build rapport with new and potential customers.
- Manage customer grievances effectively with a polite and problem-solving approach.
- Work under pressure and handle high customer volumes efficiently.
Preferred Skills
- Immediate Joiners required
- 2+ years of experience in customer relationship management in the service sector (Hospitals, Salons, Health Care )
- Strong verbal and written communication skills in Malayalam, English, and Tamil.
- Strong problem-solving and conflict-resolution abilities.
- High level of professional ethics, integrity, and customer service orientation.
Interested candidates please send your updated CV via ***Email*** or WhatsApp your latest CV to *** 6238425314***
Job Types: Full-time, Permanent
Pay: From ₹20,000.00 per month
Schedule:
- Day shift
Work Location: In person
Application Deadline: 04/07/2025