WE’RE HIRING AS A DESKTOP
SUPPORT TECHNICIAN AT INDIA!
Excis is a global IT support
leader globally, driven by innovation and collaboration. We’re looking for a
proactive Desktop Support Technician to manage hardware, software, and IT
assets across multiple locations. Join us for a rewarding career in a
supportive, family-like environment where you’ll look forward to coming to work
every day.
· Client in 190+ countries
· 6000+ Engineers
· 200+ Enterprise Clients
We foster an open, friendly, and supportive growth-oriented culture where
individual achievements fuel team success. From solving complex IT challenges
to celebrating wins together, we put our people first.
Start your journey with Excis and grow with us!
What You’ll
Do:
- Ensure smooth
daily IT operations at BH-owned locations, responding to user needs
promptly and professionally.
- Deliver onsite
hands-and-feet support for server, network, and desktop infrastructure as
directed by TechM or BH remote teams.
- Perform IMAC
(Install, Move, Add, Change) services for IT assets, and support mobile
phone and non-PC equipment such as scanners and printers.
- Offer VIP support
with tailored, high-touch service and manage audio-visual, conferencing,
and technologies.
- Maintain IT
inventory, coordinate vendor support, and assist with procurement and
equipment triage under BH policies.
- Support recurring
meetings, events, and after-hours activities as required on a T&M
basis.
- Collaborate with
internal technical teams on infrastructure projects, OT networks, and
security-related deployments.
Requirements
What You Need:
- 2–3 years of
experience in desktop support or IT service delivery.
- Solid
troubleshooting skills in hardware/software, network basics, and mobile
device support.
- Intermediate
proficiency in English and fluency in the local language.
- Familiarity with
enterprise service tools, SLAs, ticketing systems, and IT best practices.
- Proven ability to
prioritize, escalate as needed, and ensure timely incident resolution
within customer-mandated metrics.
Benefits
Why Join Us?
At Excis, your work matters.
You’ll be part of a dynamic, hands-on team where your technical expertise
directly enhances user satisfaction and operational success. We offer a
supportive environment that encourages professional growth, continuous
learning, and collaboration across diverse technologies. Enjoy competitive
compensation and the chance to contribute to a global IT leader that values
innovation and excellence.
Ready to make a difference and
grow your career? Apply now to join Excis in India and be at the forefront of
IT support excellence!