Customer support: Address customer needs and issues, and ensure customer satisfaction Product knowledge: Provide answers to questions about products, pricing, and availability Sales: Meet sales targets by generating leads and presenting the value of products Communication: Manage a large volume of calls, emails, and chats Troubleshooting: Identify and resolve problems, and escalate unresolved issues to relevant teams Feedback: Collect customer feedback and document knowledge as solution articles Follow guidelines: Follow company guidelines and procedures Process orders: Process orders and prepare correspondences
Job Types: Full-time, Permanent, Fresher
Pay: ₹22,000.00 - ₹28,000.00 per month
Schedule:
- Day shift
Education:
- Higher Secondary(12th Pass) (Preferred)
Language:
- English (Preferred)
- Hindi (Preferred)
Work Location: In person