Job Description – Customer Service Executive
Location: Noida
Company: Medibhai Pvt. Ltd.
Salary: Up to ₹18,000/month
About the Role
We are looking for a Customer Service Executive to join our team in Noida. The role involves handling customer queries, providing timely support, and ensuring excellent service experience.
Key Responsibilities
- Handle inbound/outbound calls and respond to customer queries.
- Maintain accurate records of customer interactions.
- Provide solutions and resolve issues within the given timelines.
- Coordinate with internal teams for escalated cases.
- Ensure high levels of customer satisfaction and professionalism.
Requirements
- Minimum 6 months of experience in customer service (voice or non-voice process).
- Good communication skills in English and Hindi.
- Basic computer knowledge (MS Office, email handling).
- Positive attitude and customer-centric approach.
Benefits
- Competitive salary up to ₹18,000 per month.
- Friendly and supportive work environment.
- Opportunity to grow within the organization.
Job Types: Full-time, Permanent
Pay: ₹12,000.00 - ₹18,000.00 per month
Benefits:
- Flexible schedule
- Health insurance
Ability to commute/relocate:
- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Language:
- English (Required)
Location:
- Noida, Uttar Pradesh (Required)
Work Location: In person